We offer a 30-day hassle-free return policy! If you’re not completely satisfied with your PawsitiveWalks FlexiHarness™, you can return it within 30 days of delivery for a refund or exchange. Items must be unused and in their original packaging. To start a return, contact us at pawsupport@pawsitivewalkspet.store.

We accept a variety of secure payment methods, including:

✔ Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

✔ PayPal

✔ Apple Pay & Google Pay

✔ Shop Pay

✔ Buy Now, Pay Later (Afterpay, Klarna, Affirm)

✔ Venmo

We process orders quickly to ensure fast shipping! If you need to modify or cancel your order, please contact us within 12 hours of placing it. Once an order is shipped, we are unable to make changes.

Yes! We proudly ship worldwide so dogs everywhere can enjoy PawsitiveWalks FlexiHarness™. International shipping times and costs vary by location, and customers are responsible for any customs fees.

Shipping times depend on your location:

U.S Orders: Typically 5-15 business days

International Orders: Typically 7-17 business days

Once your order ships, you’ll receive a tracking number via email.

Yes! We offer free shipping on all orders!

Absolutely! Once your order ships, you’ll receive a tracking link via email so you can follow your package’s journey. If you haven’t received tracking details, check your spam folder or contact us at pawsupport@pawsitivewalkspet.store.

To find the perfect fit for your pup, check out our Size Chart on the product page. Simply measure your dog’s neck and chest size, then match it to our size chart. If you’re unsure, feel free to contact us for assistance!